Balatoni Est Guesthouse — House Rules

We do everything we can to make sure your stay is joyful and undisturbed. We kindly ask for your help in keeping to the house rules!

1. Check-in and Check-out

• Check-in from 15:00, check-out by 10:00.
• Early arrival or late departure? Just let us know in advance and we will work something out!
• Please let us know your arrival and departure times so that we can complete the required guest registration.

2. Payment

• Accepted payment methods: cash and bank transfer.
• Deposit: 50% within 48 hours of booking, the balance is settled on arrival.
• Tourist tax is charged separately, but don't worry — we will help you with the details! (In 2026, the tourist tax is HUF 790 per night for everyone over the age of 18.)

3. Cancellation

• You can still change your mind up to one week before the arrival date and we will refund the deposit.
• Within one week of arrival we are unfortunately unable to refund the deposit. Please keep this in mind!

4. Pets

• We love animals, but unfortunately they cannot be accommodated here at the moment — not even in the garden.

5. Smoking

• Smoking inside the guesthouse is strictly forbidden and extremely dangerous in terms of fire risk! This also applies to IQOS. Smoking is only permitted in the designated areas: on the terrace and around the fire pit.

6. Quiet Hours

• Quiet time: 22:00 – 08:00. Please respect the rest of your fellow guests!
• The guesthouse is located in a residential area, so we kindly ask you not to be loud in the garden or inside the house, and to respect the peace and rest of the neighbours.

7. Shared spaces

• The whole house and garden is yours and your friends' to enjoy — make the most of every corner!
• It may happen that the gardener visits while you are here, or that the bins are taken out and brought back in. Thank you for understanding!

8. Rooms and facilities

• Please keep the place tidy!
• Please do not rearrange the furniture, and in particular do not bring outdoor pieces inside, or the other way around.

9. Parking

• Two cars can park in the courtyard, and three more can fit on the street directly in front of the house.

10. Accidents and damage

• Once you have settled in, please take a look around and check that everything is clean and in working order. If any equipment is faulty, do let us know and we will find a solution! Unfortunately we cannot accept complaints several days later or after departure.
• If anything happens, please tell us! We work hard so that you can enjoy your days here with a clear mind.😊
• Once you have moved in, you take care of things at your own responsibility.
• Any damage caused on the property must be compensated by the person who caused it or their legal representative.

11. Fire safety and security

• Please follow the basic fire-safety rules.
• Be especially careful around the fire pit!
• If any electrical appliance is not working properly, do not use it!
• Do not overload the electrical system by switching on too many devices at the same time.
• Never leave the stove or heating appliances unattended.
• The tiled stove must NOT be used. If you feel cold, you'll find an electric heater, or you can heat with the air conditioning, or simply let us know and we'll switch on the central thermostat for you.
• Only light fires or candles in the designated areas, and always keep water or sand within reach.
• Please only smoke in the designated areas and use the ashtrays!
• Smoke and carbon monoxide detectors are in place to keep us all safe. You'll find them in the living room and the kitchen!
• Only use the fire pit at a safe distance from the building. After putting out a fire, always check that it is completely extinguished.

12. Social events

• Parties, stag and hen nights are unfortunately not allowed.
• If you would like to invite guests, let's talk it through first!
• Celebrations? Of course! Just keep an eye on the quiet hours and the house rules.

13. Hygiene

• Our guests receive the house in a clean state and look after it themselves during their stay. A vacuum cleaner, broom and mop set, and cleaning products are available in the house. When you leave, please do not leave any unwashed dishes or rubbish in the guesthouse, and kindly remove any perishable food from the fridge. To keep everything clean, please use indoor shoes or slippers inside the guesthouse. We do not carry out daily cleaning in the house during your stay.
  The accommodation fee includes bed linen with covers, towels, and the final cleaning. For stays longer than one week, bed linen and towels are changed once a week.
• In case of excessive soiling, we unfortunately have to charge an additional cleaning fee.

14. Equipment

In this section we sum up where to find the equipment in the guesthouse and how to use it.

• TVs: In the living room you'll find a Samsung Frame directly above the grey sofa. Over 100 Hungarian and foreign-language channels are available through the VodafoneTV app (sports, news, documentaries, films). A games console and a speaker are connected to it. The bedroom with the balcony has an LG TV on an adjustable stand for your complete comfort. Cable TV is not available here, only streaming apps.
• PS4: In the living room, with games, charging cable and 2 controllers.
• Iron: In the bedroom with the balcony, inside the large wardrobe, together with the ironing board.
• Electric heater and fan: upstairs, on top of the grey cabinet next to the staircase.
• Vacuum cleaner: In the last section of the large built-in kitchen cupboard.
• Blankets: In every bedroom you'll find 2 clean indoor blankets on the bottom shelf of the wardrobe.
• Toaster and kettle in the large drawer of the kitchen cupboard.
• Large built-in high-performance microwave oven.
• Two large built-in refrigerators with freezer compartments are ready for you.
• Air conditioning is in the kitchen, with the switch on the wall. It cools/heats the whole house if you close the windows and leave the bedroom doors open.

15. Family-friendly stay

• On request we can set up a cot with bedding for you.
• You'll find a high chair on the top floor, next to the washing machine.
• Children's cutlery, plates and cups are in a separate drawer of the kitchen cupboard.
• Toys are in the storage compartment of the white pouffe in the living room. (To the right of the tiled stove — just lift the lid 😊)
• Garden toys are in the large black storage box on the terrace.

There is an outdoor camera on the terrace of the property, which will be switched off for the entire duration of your stay. It watches over the garden when there are no guests :)

Please note that by using the guesthouse you acknowledge and accept the house rules, undertake to observe them, and take responsibility for any damage or accidents caused by not following them.

Please follow the guesthouse rules so that everyone can enjoy an undisturbed and pleasant stay. We wish you a wonderful time at the Balatoni Est Guesthouse!