Privacy Policy - Balatoni Est Guesthouse

The Balatoni Est Guesthouse (hereinafter: the “Guesthouse”) is committed to protecting the personal data of its guests and visitors. This notice explains how we handle personal data, for what purposes we collect it, and how we keep it secure.

1. Data Controller Details

Name of the accommodation: Balatoni Est Guesthouse

NTAK accommodation registration number: MA24095485

Operator: Mariann Szabó, private individual with a tax number

Tax number: 90182392-1-26

Address: 8220, Balatonalmádi, Egry József u. 6

Email: info@balatoniest.hu

Phone: +36 30 714 7992

2. Purpose and Legal Basis of Data Processing

Managing bookings: We collect and process personal data in order to manage bookings. (GDPR Article 6(1)(b))

Invoicing: We process the data required for invoicing based on a legal obligation. (GDPR Article 6(1)(c))

Marketing and newsletters: Sending newsletters and marketing materials requires consent. (GDPR Article 6(1)(a))

Legal compliance and the enforcement of legal claims: To fulfil legal obligations and to enforce legal claims. (GDPR Article 6(1)(c) and (f))

3. Categories of Data Processed

Data provided when booking: name, email address, phone number, home address, payment details.

Invoicing data: name, home address, tax number (if applicable).

For newsletter subscriptions: name, email address.

4. Data Transfer and Data Processors

We only share the data with third parties to fulfil legal obligations or with your express consent. Data processors acting on behalf of the Guesthouse carry out their activities in compliance with strict data protection standards.

5. Retention Period

We retain personal data for the periods set out by law:

Booking data: 5 years after the guests' departure.

Invoicing data: 8 years from the issue of the invoice.

Marketing data: until the consent is withdrawn.

6. Your Rights

Right of access: You may request information about the personal data we process about you.

Right to rectification: You may request the correction of inaccurate personal data.

Right to erasure: You may request the deletion of your personal data when there is no longer a legal basis for processing.

Restriction of processing: You may request the restriction of processing in certain cases.

Data portability: You may request that your data be provided in a structured, commonly used format.

Right to object: You may object to processing based on a legitimate interest.

Right to lodge a complaint: You may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).

7. Data Security

The Guesthouse protects personal data with technical and organisational measures against unauthorised access, modification, transfer, disclosure, deletion or destruction.

8. Cookies and Similar Technologies

Our website uses cookies to improve the user experience. Detailed information about our use of cookies is available in our Cookie Policy.

9. Contact

If you have any questions or comments about data processing, please get in touch with us using the details below:

Email: info@balatoniest.hu

Phone: +36 30 714 7992

10. Changes to this Privacy Policy

The Guesthouse reserves the right to amend this privacy policy when necessary. Changes become effective upon publication on the website.

This privacy policy helps visitors and guests of the Guesthouse understand how we handle their personal data and how we keep that data safe and secure.